SUPPORT

Help with Property Admin Desk

Choose the right route and share only the minimum information needed to explain the problem.

APP AND ADMIN HUB

Get written technical help

Use Help & Settings first. If the problem remains, send the app version, device and browser, what you were trying to do and what happened.

Email app support

Your email app opens first. Nothing is sent until you choose Send.

WEBSITE, SERVICE OR TOOL

Ask about an enquiry or existing issue

Use the contact route for website questions, a scoped administrative service or a digital-tool issue. Keep the first message brief and non-sensitive.

Open the contact page

Property Admin Desk normally responds in writing and does not provide emergency, repairs or tenant support.

LOCAL-FIRST APP

Your workspace is not visible to support

The Admin Hub has no Property Admin Desk account or automatic cloud synchronisation. Its workspace remains in the current browser or installed-app profile unless you deliberately export or share a file.

Support cannot remotely inspect or recover device-local records. Export a backup before deleting records, removing the app or making a major device change.

Do not send sensitive records

Do not email app backups, tenant names, full property addresses, tenancy files, identity documents, passwords, payment-card details or bank information. A redacted screenshot may be useful only when it contains no private records.

QUICK LINKS

Privacy, deletion and feedback

Read the privacy notice for website, enquiry and business-data handling.
Delete app records or close an account without sending private records to support.
Share private feedback if something was unclear or could be improved.

Scope boundary: support is for the Property Admin Desk app, website and agreed administrative products or services. It is not an emergency line and does not provide property management, repairs management, legal, tax, accounting, safety or compliance advice.